Returns & Exchanges
At Sunglasses UK, we want you to be completely satisfied with your new frames, which is why we offer a 30-day hassle-free return policy for all unworn eyewear. If your selection isn't the perfect fit, you can return or exchange your order in its original packaging for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the sunglasses in their original branded case and box, ensuring all certificates of authenticity and cleaning cloths are included.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Refund Processing
Once our quality control team inspects the returned frames, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing