Frequently Asked Questions
Everything you need to know about your next pair of premium shades.
Are all your sunglasses 100% authentic?
Yes, absolutely. Sunglasses UK is an authorized retailer for all brands we carry. Every pair comes with a certificate of authenticity, the original manufacturer's case, and a microfiber cleaning cloth.
How long does shipping take within the UK?
We offer free standard delivery on all orders, which typically takes 2-3 working days. If you need your frames sooner, we offer a Next Day Delivery service for orders placed before 2 PM GMT.
What is your returns policy if the frames don't fit?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with the fit or style, you can return your unworn sunglasses in their original packaging for a full refund or exchange.
Do your sunglasses provide UV protection?
Yes, all sunglasses sold on our site provide 100% UVA and UVB protection, meeting both British and International safety standards (CE and UKCA marked) to ensure your eyes are fully protected.
Can I order prescription lenses for my frames?
Many of our optical-grade frames are suitable for prescription lenses. Look for the 'Prescription Ready' tag on the product page, or contact our customer service team to discuss your specific requirements.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' options via Klarna.